Access the new online payment system 24-hours a day, seven days a week! In addition to basic contact information, anyone paying a water bill will need their account number and pin number found on your water bill. Payments can be made by Visa, MasterCard, Discover, or debit card. Online payments are processed immediately at no additional charge. There is no fee to pay over the phone. 1/2/2020 Online Payment Processing is currently unavailable at this time. Check back for updates.
Setup ONE-TIME or RECURRING Credit Card Payments!
Disconnection of Services
Customers who are moving from the Town of Little Elm need to call a customer service representative at 214-975-0480. The final bill will have the deposit applied to it. Accounts with a credit balance will have checks mailed within two weeks after the final statement. Please give the customer service representative the forwarding address.
Ebill: Go Green "Paperless Billing"
The Town of Little Elm is happy to offer citizens the ability to receive their water bills electronically (ebill) via email. To enroll in this program, register online.
Payments may be made Monday-Thursday 7:30 a.m.-5:30 p.m., and on Friday 7:30 a.m.-11:30 a.m.at the Town of Little Elm's Water Billing Office located at 100 Eldorado Parkway, Second Floor, Little Elm, TX 75068.
For additional information, please call 214-975-0480. Please note the following payment types will be accepted:
Checks made payable to the Town of Little Elm
Money orders made payable to the Town of Little Elm
The night drop box is located in front of Town Hall at 100 W. Eldorado Parkway, Little Elm, TX 75068, and indicates payments deposited after 8 a.m. are not processed until the next business day. To avoid penalties and/or service/reconnect fees from being applied to your account, your payment must be made in the office by 5 p.m. on the bill's due date.
Please allow five to seven business days for payment delivery. If you are mailing your payment, please remember to:
Include your water bill stub, do not fold, staple, stamp, or write on payment stub
Make check(s) or money order(s) payable to the Town of Little Elm
Write your water bill account number on the front of the check and mail payment to:
Town of Little Elm
100 W. Eldorado Parkway
Little Elm, Texas 75068-5060